Return Policy

At Shopique, we want you to love your purchase. If you're not completely satisfied, we're here to make the return process simple and straightforward.

Returns

  • Items may be returned within 30 days of delivery.

  • Returned items must be unused, in their original packaging, and in resellable condition.

  • A receipt or proof of purchase is required for all returns.

Non-Returnable Items

Please note that the following items are not eligible for return:

  • Gift cards

  • Clearance or final sale items

  • Personalized or custom-made products

  • Perishable goods (if applicable)

Exchanges

We offer free exchanges within 30 days for different sizes, colors, or alternative products. Contact our support team to start the exchange process.

Refunds

  • Once your return is received and inspected, we will notify you of the status.

  • If approved, a refund will be issued to your original payment method within 5–10 business days.

  • Original shipping charges are non-refundable, unless the return is due to our error (wrong or damaged item).